Economical Auto Insurance Coverage and Discounts in Ontario

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First published on March 14, 2025

2 minute read

Updated By Matthew Roberts on September 2, 2026

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This page is for informational purposes only. MyChoice is not affiliated with this company.

Economical Auto Insurance: Quick Facts

Available in Canada?Yes — Economical serves personal, commercial
and farm customers across Canada.
Available in Ontario?Yes; Ontario is Definity’s largest market.
Direct, broker or
affinity distribution
Broker distribution. Definity states Economical
policies are distributed by licensed broker partners.
Underwriting companyDefinity Insurance Company.
How to get a quoteFind/contact a licensed Economical broker;
no direct Economical consumer quote purchase was confirmed.
How to report a claimCall the 24-hour claims line at 1-800-607-2424
(1-888-875-8088 in Quebec), or report through the broker.
Digital account or appNo current Economical-branded consumer
policy-management app was confirmed on the
cited pages; customers primarily work through
their broker and the claims team.

Economical Car Insurance Coverages Available in Ontario

  • Optional physical-damage choices include Collision, Comprehensive, Specified Perils and All Perils.
  • Published Economical guidance confirms transportation replacement/loss-of-use coverage can pay eligible rental, rideshare or other substitute-transport costs following a covered loss, subject to limits and required underlying coverage.
  • Economical materials discuss first-claim forgiveness and depreciation-waiver/replacement-cost protection as policy options; availability and exact endorsement terms must be confirmed with the broker.
  • Economical underwrites platform-related commercial auto programs, including Uber and carsharing arrangements, but that is not the same as a universal personal-policy rideshare endorsement.

Read More: What Types of Coverage Ontario Drivers Can Access

Economical Savings for Eligible Policyholders

  • Economical’s published consumer guidance lists common savings to ask a broker about: anti-theft, away-at-school, conviction-free, driver training, graduated licensing, eligible group, multi-policy, multi-vehicle, renewal and Ontario winter-tire discounts.
  • The company cautions that exact discounts vary by province and insurer; a broker must confirm which Economical discounts are available and whether the customer qualifies.

Starting an Economical Auto Claim

How to file

For a damaged or stolen vehicle, contact police as appropriate, document and exchange information, then call 1-800-607-2424 24/7 (1-888-875-8088 in Quebec). The claims team can connect the customer with an approved repair facility or work with a chosen shop.

What you need

Have the policy number, driver’s licence and vehicle registration/VIN; detailed incident location/date/time/weather; other vehicles and parties; injury and damage details; tow location; photos/video or dashcam footage; witness/police information and report number.

Contact by email

You can contact them at anytime 24/7

Contact by phone

Feel free to contact the team by phone

Website

File a claim by visiting the Economical website

About Economical Car Insurance

Economical Insurance was founded in 1871 in Berlin, now Kitchener, Ontario, and is a leading Canadian property and casualty insurer serving more than one million customers through independent brokers. Economical is becoming Definity Insurance, and current Economical policies are underwritten by Definity Insurance Company and Definity Insurance Company of Canada. High-risk auto is not described by the company as its core or ‘bread and butter’ business.

Economical’s Google Rating Versus Other Insurers

Insurance
Provider
Company’s
Online Rating
Economical2.2/5
SGI3.6/5
Aviva4.5/5
Wawanesa2.8/5
Echelon2.1/5
Source: Google Reviews, Trustpilot

Economical Car Insurance Pros & Cons

Below are some main pros and cons of getting car insurance with Economical. These are based on the company’s online reviews.

ProsCons
Quick and Efficient
Customer Service
Frequent Rate Increases
Seamless Claims
Handling
Long-Term Customer
Satisfaction

Who is Considered a High-Risk Driver by Economical?

Drivers with convictions, claims, at-fault accidents, suspensions, cancellations, or other underwriting concerns may face higher premiums or limited insurer choices. Economical does not publish the article’s list as a company-specific eligibility rule; classification and price depend on the application, province, and underwriting rules.

What Other Insurance Products Does Economical Offer?

Beyond auto insurance, Economical/Definity offers homeowner, condo, tenant, landlord, and cottage insurance through licensed brokers. Current auto savings listed by the company include conviction-free, accident-free, renewal, experienced-driver, anti-theft, multi-vehicle, and home-and-auto discounts, subject to eligibility and province.

With over a decade in Canada’s insurance sector, Aren is a leading voice in the industry, providing thought leadership on auto insurance, underwriting innovation, and how technology is reshaping insurance.

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