Allstate Auto Insurance Coverage and Claims in Canada

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First published on March 06, 2024

3 minute read

Updated By Matthew Roberts on September 2, 2026

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This page is for informational purposes only. MyChoice is not affiliated with this company.

Allstate Auto Insurance at a Glance

Available in Canada?Yes — personal auto insurance is
offered in Ontario, Alberta, Quebec,
New Brunswick and Nova Scotia.
Available in Ontario?Yes.
Direct, broker or
affinity distribution
Direct and captive-agent distribution:
customers can quote/buy online or
by phone, or work with a local Allstate agency.
This is not an independent-broker product.
Underwriting companyAllstate Insurance Company of Canada.
How to get a quoteOnline in about three minutes, by phone
at 1-800-461-9005, or through a local Allstate agent.
How to report a claimThrough myAllstate/the Allstate app,
or 24/7 by phone; the Ontario claims line is
1-800-387-0462 (local 905-477-5550).
Digital account or appmyAllstate web account and mobile app
for policy and billing details, payments,
pink slips and claims; Drivewise is a
separate telematics feature/app experience.

What Auto Insurance Coverages Does Allstate Offer in Ontario?

  • Ontario policies include the required liability, accident benefits and uninsured-automobile protection, with DCPD available subject to the customer’s election and policy terms.
  • Optional physical-damage choices include Collision or Upset, Comprehensive, Specified Perils and All Perils.
  • Published add-ons include Claim Forgiveness, Disappearing Deductible, Ticket Forgiveness/Minor Conviction Protection, Loss of Use for eligible rental or transportation costs, non-owned vehicle coverage, roadside assistance and Waiver of Depreciation for a newer vehicle.
  • Drivewise is available in Ontario and can reward safer driving with savings of up to 30%; Allstate says the driving score is not used to increase the premium, subject to program terms.

Read More: What Coverages Are Available in Ontario

Allstate Discounts Available to Eligible Ontario Drivers

  • Home-and-auto bundling and multi-vehicle savings.
  • Safe-driving/claims-free, student, retiree, renewal/customer-loyalty, anti-theft, winter-tire and eligible vehicle-safety savings.
  • Drivewise telematics savings of up to 30%, subject to eligibility and program terms.
  • A direct-purchase saving may apply when an eligible Ontario policy is bought online or through Inside Sales; the live quote flow currently describes 7.5%.

How to Start an Allstate Auto Claim in Ontario

How to file

Report an auto claim through myAllstate or the Allstate app, or call the Ontario claims team 24/7 at 1-800-387-0462. After a collision, first check for injuries, move to safety if possible, call emergency services when required, and avoid admitting fault.

What you need

Record the date, time and location; vehicle and driver details for everyone involved; licence plates; insurance information; witness and passenger contacts; police/occurrence information; damage and scene photos; towing/repair details; and your policy information.

Email

You can contact them at anytime 24/7

Contact by phone

File a claim by visiting the Allstate website

Website

File a claim by visiting the Allstate website

About Allstate Car Insurance

The Allstate Insurance Company of Canada is a home and auto insurer operating in Alberta, Ontario, Quebec, New Brunswick, and Nova Scotia. Customers can manage policies and report claims through myAllstate or the Allstate app, contact an Allstate agent, or use the applicable phone and chat channels. Allstate’s Good Hands Repair Network is its network of pre-vetted home contractors and auto repair shops; it is not a promise that a broker or adjuster is available through every communication method at all times.

How Allstate’s Google Rating Compares

Visit our page on top car insurance companies to view a list of the best providers in Ontario.

Insurance
Provider
Company’s
Online Rating
Allstate1.7/5
SGI3.6/5
Echelon2.1/5
Aviva4.5/5
Sonnet1.5/5
Source: Google Reviews, Trustpilot, August 2026

Allstate Car Insurance Pros & Cons

The following pros and cons were derived from real online reviews of Allstate customers. Experiences vary by customer, location, policy, and claim. They are not independently verified company-wide findings.

ProsCons
Established ReputationHigher Premiums
Regulated and LicensedOccasional Customer
Service Issues
Positive Claims Experience
for Some
Innovative Features
(e.g., Claim Rate Guard)
Comprehensive Coverage
Options

What Other Insurance Products Does Allstate Offer?

Allstate has a long history of providing other insurance products. Below are some of the most popular insurance products you can get with the company.

Allstate offers customizable home insurance, with coverage, limits, exclusions, and optional add-ons governed by the policy. No policy guarantees protection from every cause of loss.

Allstate tenant insurance can cover personal belongings, additional living expenses after an insured loss, and tenant liability, subject to the policy’s covered perils, limits, and exclusions. Water-related coverage should be checked carefully rather than described broadly as coverage for all floods.

Allstate condo insurance policy can cover personal belongings, unit improvements, additional living expenses, personal liability, and certain loss assessments, subject to the selected policy and limits.

Allstate’s motorcycle insurance can help protect your bike or scooter, regardless of how often you use it and how much it costs. The company offers a wide selection of coverages that will fit anyone’s needs and budget.

Allstate Canada’s public consumer site focuses on home, auto, property, and motorcycle insurance. Some specialty products are provided through marketing partners; ask an Allstate agent which products and licensed providers are currently available in your province.

With over a decade in Canada’s insurance sector, Aren is a leading voice in the industry, providing thought leadership on auto insurance, underwriting innovation, and how technology is reshaping insurance.

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