Onlia Insurance Review

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Article Contents
By <span>Aren Mirzaian</span>
By Aren Mirzaian

Updated on February 28, 2024

Visit author page
By <span>Aren Mirzaian</span>
By Aren Mirzaian

Updated February 28, 2024

Visit author page

8 minute read

Article Contents

Onlia Insurance Review: Digital and Convenient Insurance Shopping

In this Onlia Insurance review, we delve into the offerings of a fully digital insurance company that has streamlined the process for Canadians to find and secure insurance policies. Headquartered in Toronto, Ontario, Onlia Insurance is known for its flexible coverage options and quick online quoting system. The company’s portfolio currently encompasses home, condo, tenant, and auto insurance, exclusively available to residents of Ontario. Onlia provides group auto insurance, as well, to employees of companies participating in Onlia’s insurance program.

When customers purchase a policy online with Onlia, they can expect:

  • Available discounts that make Onlia’s home and auto coverage an affordable option.
  • All-inclusive coverage that takes into account most or all of the perils a policyholder could encounter with their vehicle.

Onlia is always online. Customers can manage their policy and submit their claims online at their convenience. That also means Onlia has flexible policies. Customers can adjust their coverage, add a driver, switch to long-term parking through My Account. Onlia will keep customers safe on and offline.

A Brief Company History

Established in 2017, Onlia Insurance is a fully digital insurance company at the forefront of insurance technology. It’s a joint venture between Achmea, the largest insurance group in the Netherlands, and Fairfax Financial, a Canadian financial holding company. Their products are underwritten by Verassure Insurance Company, ensuring reliability and trust.

Onlia offers a range of insurance products, including tenant, condo, home, and car insurance, exclusively in Ontario. They stand out with an innovative Onlia InsuranceTM, a telematics-based app that rewards safe driving habits.

Their car insurance policies in Ontario include standard coverages like third-party liability and accident benefits, along with unique features such as increased liability coverage up to $2 million, a 75% settlement option, flexible policies, and on-demand roadside assistance.

Onlia’s approach to insurance is customer-centric, offering an easy-to-use dashboard, My Account, with immediate coverage, eliminating the need for paperwork or lengthy phone calls. This modern approach to insurance and its commitment to safety and customer convenience positions Onlia as a notable player in the Canadian insurance market.

Why Choose Onlia Car Insurance

Onlia offers auto insurance for customers in Ontario. Their unique approach makes it simple for customers to get provincially mandated coverage with the option to add extras.

The company provides industry-standard insurance minimums, such as third-party liability, uninsured motorist coverage and accident benefits. They also provide standard add-ons including comprehensive, collision, and accident forgiveness that are all part of their online environment. We can highlight the following features of Onlia insurance:

Flexible Policies

Onlia gives you complete control over any changes you want to make to your policy at any time.

Convenient Online and App Access

With Onlia, everything is at your fingertips online. Whether through My Account or the Onlia insurance app, you can easily obtain a quote, purchase a policy and manage it — all without the hassle of phone calls or paperwork.

Cashback for Safe Driving

Onlia’s commitment to safe driving is backed by its cashback rewards and gift cards on the Onlia Insurance app. These rewards are offered to clients with a safe driving record and anyone can earn up to $50 in cashback each month as a policyholder. As long as you meet the monthly criteria for safe driving, you can earn as much as $600 per year.

Rental Car Options

If you have it in your policy, Onlia will provide a rental car while your car is being repaired or replaced.

75% Settlement Option

In cases where collision damage exceeds 75% of your car’s value, Onlia offers you the choice to either have your car repaired or replaced.

Increased liability coverage

While the minimum liability coverage in Ontario is $200,000, this can be insufficient. Most Canadians opt for $1 million, but with Onlia insurance, you can increase your coverage to $2 million for added security.

Pros and Cons of Buying Onlia Car Insurance

Delving into the specifics of Onlia car insurance, we find a blend of innovative features and practical solutions designed to meet the modern driver’s needs. Below is an overview of the pros, cons, and additional considerations of choosing Onlia for your car insurance needs. This insight will help gauge how well Onlia aligns with your insurance requirements and preferences.

  1. Onlia InsuranceTM App: Offers up to $50 monthly cashback for safe driving, incentivizing good driving habits.
  2. Flexible Coverage: Easily adjust your policy online at any time to suit your changing needs.
  3. Paperless Convenience: Manage your insurance digitally without the need for paperwork or phone calls.
  4. 24/7 Claims Support: Access Onlia’s team anytime for claims assistance.
  5. All Online: Streamlines processes by removing the need for traditional insurance brokers. You can get an Onlia insurance quote online in minutes.
  6. Comprehensive Basic Policy: Includes essential coverages like Third-Party Liability, Accident Benefits, and more.
  7. Extra Features: Offers additional protections like Accident Forgiveness and Ticket Forgiveness if eligible.
  1. Geographic Limitations: Coverage is primarily for vehicles registered and mostly located in Ontario.
  2. Vehicle Restrictions: Coverage limited to vehicles less than 20 years old and valued under $150k.
  3. No Commercial Policy: Does not offer insurance for commercial vehicles.
  4. Excludes Certain Vehicle Types: Coverage does not extend to motorcycles, customized cars, or recreational vehicles.
  • Down Payment Required: Onlia requires a down payment equal to one month’s premium upon signing up.
  • Day-Based Premium Calculation: Unique to Onlia, premiums are calculated based on the exact number of days covered, potentially saving money compared to monthly or yearly averages.
  • Bundle Discounts: Significant savings are available when bundling car and home insurance.

Onlia Auto Insurance Discounts

If you qualify, eligible discounts for car insurance will be automatically applied during the checkout process:

Multi-car discount

You can save 20% per vehicle when you insure at least two under the same policyholder or account.

New vehicle discount

If you insure a car from 2020 or above, you save 10% on your car insurance policy.

Bundle car and home discount

You can get 15% off your car insurance and 20% off your home insurance when you bundle the two policies with Onlia.

Conviction-free discount

If you have zero convictions over the past three years, you may qualify for a 20% discount off your rate.

Winter tire discount

Installing winter tires on your car during the snowy winter months can save you 2% off your rate.

Renewal loyalty discount

If you’ve been an Onlia client for at least three years, you can save 5% off your policy.

Retiree discount

If you are retired and have a good driving record, you may qualify for a discount of up to 5%.

Graduated licensing discount

You can save 10% off your first year of driving if you have good insurance history.

Onlia Insurance App

Onlia’s insurance app is a versatile tool, akin to a ‘Swiss Army knife,’ designed to streamline all your insurance needs in one convenient place. Here’s what you can do with the app:

Effortless Claim Initiation

Start your insurance claim from anywhere. The app guides you through providing essential details like the incident location, photos, and driver information. Once submitted, an Onlia team member will contact you within 24 hours.

Engaging Monthly Challenges

Onlia encourages safe driving by offering monthly challenges. By maintaining safe driving habits, you can compete for rewards, including gift cards and bragging rights.

Intuitive App

With Onlia’s intuitive app, managing your policy is effortless. From updating your information to accessing important documents, like your pink slip, the app allows you to do-it-yourself. With just a few taps, you can report incidents, upload photos and track the progress of a claim.

Telematics for Improved Safety

The app features a usage-based insurance solution that provides personalized recommendations to enhance your driving safety. It assesses your driving habits, offering detailed breakdowns of each trip, helping you learn and improve. This not only increases your safety on the road but also opens up opportunities for additional savings. Importantly, Onlia protects your privacy; it won’t penalize you for unsafe driving or share your data with external entities.

In summary, the Onlia Insurance app is your all-in-one platform for managing insurance tasks, improving driving habits, and ensuring your safety and privacy are prioritized.

Additional Insurance Services Provided by Onlia

Beyond car insurance, Onlia extends its services to a variety of property insurance options, catering to different needs:

Onlia’s home insurance safeguards against theft, break-ins, and damage from incidents like frozen pipes, fires, smoke, hail, and windstorms. It also encompasses personal liability coverage.

Onlia’s home insurance policy includes coverage for condominiums, homeowners and tenants. Standard policies include coverage of any detached structures (such as a fence or shed), personal valuables (whether you’re home or away), temporary housing expenses if you can’t stay at home during unexpected repairs, and personal liability if someone hurts themselves on your property. Some of their home insurance features are:

  • Home Improvements
  • Home-Sharing
  • Identity Theft
  • Guaranteed Replacement Cost
  • Inflation Protection
  • Flood and Sewer Backup
  • Additional Living Expenses

Tailored for condo unit owners, this insurance covers the unit’s contents, including appliances, electronics, clothing, and furniture. It also provides for additional living expenses in case you need to temporarily relocate during repairs.

Ideal for renters, tenant insurance focuses on protecting the tenant’s personal belongings and includes liability coverage. It does not cover the physical property itself.

Onlia Insurance offers comprehensive coverage tailored specifically for seasonal homes, ensuring peace of mind for homeowners year-round. The policy extends protection to outdoor structures, safeguarding against damage caused by perils such as storms, fire or theft. Onlia also provides coverage for the contents within the home, including valuable possessions, furniture and appliances, which shields you from financial loss in the event of unexpected incidents.

Specifically designed for income properties, landlord insurance is essential as standard home insurance does not cover these types of properties. Onlia offers this coverage to landlords in Ontario, ensuring protection against various forms of loss.

Onlia’s range of insurance products is designed to meet the diverse needs of property owners, renters, and landlords, providing comprehensive coverage and peace of mind.

How To Submit A Claim With Onlia Insurance

If you need to file a claim with Onlia, you have three options. You can call the claims line at 1-844-472-7901, you can file it online via My Account or the Onlia Insurance app, or you can also send them an email at, and they’ll respond within one to two business days. They will require you to provide any one of the following documents depending on your situation:

  • Collision Reporting Centre or police report
  • Vehicle information and license plate number
  • Insurance and contact information of the other party
  • Pictures of the damage or scene
  • Receipts for out-of-pocket expenses
  • Receipts for lost or damaged items

Once you have submitted and reported your claim, you will receive an email confirmation of the report, along with a claim reference number.


You can contact them at anytime 24/7

Contact by phone

Feel free to contact the team by phone


File a claim by visiting the Onlia website

Commonly Asked Questions About Onlia Insurance

Is Onlia Insurance only available in Ontario?

Yes, Onlia Insurance is only available in Ontario at the moment.

How do I file an Onlia Insurance claim?

You can call Onlia at 1-844-472-7901 any day at any time. If you have a question about a claim or other non-emergency needs, you can also contact them via email and get a prompt answer within a few days.

What is Onlia Sense?

Onlia Insurance is a rewards program in their app that allows you to earn up to $50 in cashback each month and rewards you for driving safely.

Does Onlia offer any bundle discounts?

Yes, Onlia offers several discounts and bundles on car and home insurance for both new and existing clients.

Who owns Onlia Insurance?

Onlia’s policies are underwritten by Verassure Insurance Company and is a joint venture between Achmea, the largest insurance group in the Netherlands, and Fairfax Financial, a Canadian financial holding company. Their policies are underwritten by Verassure Insurance Company.

Can I manage my Onlia Insurance policies online?

Yes, Onlia is a fully digital insurance provider, allowing customers to manage their policies and claims online, including downloading digital pink slips.

What types of discounts does Onlia offer?

Onlia provides various discounts, including multi-car, new car, loyalty, winter tires, and retiree discounts for car insurance. They also offer bundling, mortgage-free home security system, and credit score discounts for home insurance.

What unique coverages does Onlia car insurance offer?

Onlia car insurance includes:

– Accident Benefits.
– Third-Party Liability.
– Uninsured Driver.
– A 75% settlement option.
– Flexible policies.

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