Western Assurance Auto Insurance Coverage and Claims

3 minutes can save you hundreds. Enter your postal code below and join thousands of Canadians saving on car insurance.

Secure. No Spam. No Fees.

Why Use MyChoice

MyChoice.ca is an independent platform that helps Canadians find their best insurance options and make informed financial decisions. Our service is free to use. We may earn a commission from some providers when you buy a policy, but it never affects the price you pay or how products are reviewed. To help ensure accuracy, our content is researched and reviewed by licensed insurance professionals before publication.

First published on March 17, 2025

2 minute read

Updated By Matthew Roberts on September 3, 2026

MyChoice follows a strict content review process designed to ensure reliable and unbiased information.

This page is for informational purposes only. MyChoice is not affiliated with this company.

Western Assurance’s Current Status

Available in Canada?No longer as a standalone insurer. Western Assurance Company
amalgamated with Intact Insurance Company effective
January 1, 2025, and the continuing company is
Intact Insurance Company.
Available in Ontario?Not for new Western Assurance-branded policies.
Intact continues to offer insurance in Ontario.
Direct, broker or
affinity distribution
Legacy Western Assurance business was broker-distributed;
current Intact auto insurance is available through brokers.
Underwriting companyIntact Insurance Company is the legal successor
following the January 1, 2025 amalgamation.
How to get a quoteContact an Intact broker or call Intact’s quote line.
A Western Assurance-branded quote is no longer available.
How to report a claimUse the Intact Insurance app or Client Centre, or call
Intact’s 24/7 claims line at 1-866-464-2424. A legacy
policyholder should confirm the current servicing
instructions with the broker.
Digital account or appNo Western Assurance-branded account/app. Intact
offers Client Centre and the Intact Insurance
app for eligible current policies.

Coverage After Western Assurance’s Amalgamation

  • Western Assurance no longer has a current standalone auto product catalogue following its amalgamation into Intact.
  • Do not attribute current collision/comprehensive, accident forgiveness, rental, replacement cost, usage-based, rideshare or EV features to Western Assurance. Existing or converted customers should use the Intact policy documents and broker advice that apply to their policy.

Discounts After a Western Assurance Policy Moves to Intact

No current Western Assurance-branded discounts exist. Current Intact discounts, if any, depend on the replacement/current policy and eligibility.

How Legacy Western Assurance Claims Are Handled

How to file a claim

Report through Intact’s app or Client Centre, or call 1-866-464-2424. Legacy Western Assurance customers should use the contact information on their latest Intact/renewal documents or ask their broker.

What you need

Intact’s digital claim tools allow customers to add photos, bills and documents and track the claim.

Contact by phone

Feel free to contact the team by phone

Western Assurance Website

File a claim by visiting the WA website

Intact Website

File a claim by visiting the Intact website

About Western Assurance Car Insurance

Western Assurance Company is no longer a separate active insurer. After Intact Financial Corporation acquired RSA’s Canadian business in 2021, Western Assurance Company amalgamated with Intact Insurance Company and 13130126 Canada Inc. effective January 1, 2025; the continuing company is Intact Insurance Company. New shoppers should review current Intact products rather than seek a Western Assurance policy.

Western Assurance Review Context

Insurance
Provider
Company’s
Online Rating
Western Assurance2.2/5
Echelon2.1/5
Aviva4.5/5
Geico2.5/5
Progressive2.4/5
Source: Google Reviews, Trustpilot

Western Assurance Car Insurance Pros & Cons

Below are some main pros and cons of getting car insurance with Western Assurance. These are based on the company’s online reviews. The review themes in this table are undated and are neither verified policy terms nor a current measure of service.

ProsCons
Lower PremiumsDelays and Difficulties
in Payouts
Backed by a
Large Insurer
Fully Customizable Car
Insurance Packages

What Other Insurance Products Does Western Assurance Offer?

The listed home, condo, tenant, seasonal, mobile-home, boat and bundle products describe the former Western Assurance offering. Western Assurance no longer markets these products as a separate insurer. Readers should use current Intact product pages or ask a broker which Intact coverage is available in their province.

With over a decade in Canada’s insurance sector, Aren is a leading voice in the industry, providing thought leadership on auto insurance, underwriting innovation, and how technology is reshaping insurance.

Congratulations! You made it to the end!

Now, here is the easy part: complete your quote in under 2 minutes

Discover More About

September 3, 2026
Learn how vintage and classic car insurance work in Ontario, what coverage you may need, how collector cars are valued, and ways to protect your vehicle.
August 21, 2026
Someone damaged your car? Find out when insurance covers vandalism, whether it’s worth filing a claim, and what you could pay yourself.
August 11, 2026
Learn how adding a teen driver to your Ontario car insurance policy affects your premium, what it costs, and ways to keep insurance affordable.

Even More Ways To Save on Insurance