MyChoice is not affiliated with this company. This page is for informational purposes only.
Esurance Availability for Canadian Drivers
| Available in Canada? | No current Canadian personal-auto offering was verified. The live Esurance material is U.S.-focused and uses ZIP codes/states; Esurance is an Allstate company. |
| Available in Ontario? | No. |
| Direct, broker or affinity distribution | Direct online/phone distribution for the U.S. legacy business. |
| Underwriting company | Policies are written by Esurance Insurance Company and affiliated U.S. underwriting companies; the exact legal insurer is shown on the policy. Esurance is owned by Allstate. |
| How to get a quote | No Canadian or Ontario quote. The U.S. site still displays a ZIP-code quote flow, but Allstate has described Esurance as a brand it chose to sunset/integrate into Allstate; the article should not present Esurance as an active Canadian option. |
| How to report a claim | For an existing U.S. Esurance policy, file online/in Esurance Mobile or call 1-800-378-7262 24/7. |
| Digital account or app | Existing policyholders can use the Esurance login and Esurance Mobile for ID cards, billing, policy servicing, roadside assistance and claims. |
Esurance Coverage for U.S. Policyholders
- Esurance’s current public material is for U.S. customers, not Canada. Do not translate its U.S. collision, comprehensive, rental, roadside, ShareSmart rideshare or other features into an Ontario product description.
- For existing U.S. policyholders, the claims pages confirm rental assistance applies only when rental coverage is on the policy and roadside help requires towing-and-labour coverage.
- Because the brand has been sunset/integrated into Allstate, any coverage discussion must be framed as legacy U.S. policy servicing and controlled by the declarations and policy wording.
Esurance Discounts Apply to U.S. Policies
- No Canadian or Ontario discounts are available.
- Existing U.S. policyholders should use their account or contact Esurance to confirm any policy-specific discounts.
How U.S. Esurance Customers Report a Loss
About Esurance Car Insurance
Founded in the United States in 1999 as a direct-to-consumer insurer, Esurance Insurance Services, Inc. was acquired by Allstate in 2011. Its Canadian auto expansion reached Alberta in 2015 and Ontario in 2017. By July 2018, it had stopped writing new Canadian policies and transferred their renewal rights to Ivantage, another Allstate Canada company.
Esurance is not available to Canadian consumers. Allstate impaired the Esurance trade name in 2019 and consolidated Esurance financial performance under the Allstate brand starting in Q3 2020. Esurance is a legacy brand and Canadians can’t buy a new insurance policy with Esurance.
Esurance Reviews Compared With Other U.S. Brands
| Insurance Provider | Company’s Online Rating |
|---|---|
| Esurance | 1.3/5 |
| Economical | 2.2/5 |
| The General | 2.3/5 |
| Zenith | 1.5/5 |
| Certas | 2.1/5 |
Esurance Car Insurance Pros & Cons
Based on positive and negative reviews of Esurance found online, the following lists the pros and cons of Esurance car insurance.
| Pros | Cons |
|---|---|
| Efficient Claim Handling (Initially) | Poor Customer Service and Communication |
| GAP Insurance Integration | Delayed Claim Processing |
| No Out-of-Pocket Costs for Some Claims | Increasing Premiums |
| Limited Availability as Esurance is Being Phased Out |
What Other Insurance Products Does Esurance Offer?
Shoppers in Canada who need motorcycle or property coverage should browse active, licensed insurance providers.
Esurance no longer offers renters, homeowners, and motorcycle policies to Canadians.
The aforementioned Esurance US$14 renters insurance rate refers to coverage terms that Esurance previously offered to policyholders in some areas of the United States.