Dominion Auto Insurance Coverage and Claims

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First published on March 13, 2025

2 minute read

Updated By Matthew Roberts on September 2, 2026

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Dominion Auto Insurance Transition Summary

Available in Canada?Existing Dominion policies remain in force,
but Dominion is not presented as a standalone
new-business consumer brand. Definity acquired
The Dominion of Canada General Insurance Company and
Travelers Canada’s personal insurance business effective
January 2, 2026.
Available in Ontario?Existing Ontario policies may continue through the transition;
new/renewal business is moving to Definity/Economical
according to the customer’s renewal documents.
Direct, broker or
affinity distribution
Broker distribution. Travelers and Definity direct customers
to their broker for policy and renewal questions.
Underwriting companyThe Dominion of Canada General Insurance Company for existing
Dominion contracts; it is now a Definity-owned insurer.
Travelers Insurance Company of Canada was renamed
Definity Insurance Company of Canada.
How to get a quoteNo standalone Dominion online quote was verified.
Contact a licensed broker for the current
Definity/Economical offering.
How to report a claimBefore the policy renews into the new arrangement,
report through 1-800-661-5522. For incidents after renewal,
use the Definity/Economical claims contact shown
in the renewal documents.
Digital account or appNo current Dominion-branded consumer app was verified.

Reading Coverage During the Dominion Transition

  • The 2026 ownership change does not itself change an in-force policy or coverage. Current protection is the coverage shown on the individual Dominion policy and endorsements.
  • Do not market historical Dominion collision, comprehensive, accident-forgiveness, rental or replacement-cost features as a new standalone product. At renewal, the broker should explain any Definity/Economical replacement terms.

Discounts on an Existing Dominion Policy

Existing discounts remain governed by the in-force policy; renewal pricing and discounts should be confirmed with the broker.

How Dominion Claims Work During the Transition

How to file

Contact the broker and follow the declarations/renewal documents. Travelers’ transition FAQ says incidents before renewal should be reported at 1-800-661-5522; incidents on or after renewal go to Definity/Economical using the new documents.

What you need

The transition page does not publish a Dominion-specific checklist. Have the policy/claim number, incident details and supporting material requested by the assigned adjuster.

Email

You can contact them at anytime 24/7

Contact by phone

Feel free to contact the team by phone

Website

File a claim by visiting the Travelers website

About Dominion Car Insurance

The Dominion of Canada General Insurance Company has a long Canadian history, but its ownership and personal-insurance operation changed materially in 2026. Definity Financial Corporation acquired Dominion and Travelers Canada’s personal insurance business on January 2, 2026. Existing coverage remains in force until renewal; at renewal, the policy transitions to Economical/Definity and may have differences in terms, limits, or endorsements.

Dominion Car Insurance Pros & Cons

Below are some of the main pros and cons of getting car insurance with Dominion. These are based on the company’s online reviews.

ProsCons
Competitive RatesFrequent Rate Increases
Good Communication and
Customer Service
Poor Claims Handling
Part of a Reputable Parent
Company
Communication Issueswith Claims Adjusters

What Other Insurance Products Does Dominion Offer?

Dominion historically underwrote Travelers Canada personal auto and property policies. Definity acquired that business in January 2026. Existing policies continue until renewal and then transition to Economical/Definity, with any differences in terms, limits, or endorsements disclosed in the renewal package.

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