Dominion Auto Insurance Coverage and Claims

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First published on March 13, 2025

2 minute read

✎ Updated By Matthew Roberts on September 24, 2026

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Dominion Auto Insurance Transition Summary

Available in Canada?Existing Dominion policies remain in force,
but Dominion is not presented as a
standalone new-business consumer brand.
Definity acquired The Dominion of Canada
General Insurance Company and Travelers
Canada’s personal insurance business effective January 2, 2026.
Available in Ontario?Existing Ontario policies may continue through the
transition; new/renewal business is moving to
Definity/Economical according to the customer’s renewal documents.
Direct, broker or
affinity distribution
Broker distribution. Travelers and Definity direct customers
to their broker for policy and renewal questions.
Underwriting companyThe Dominion of Canada General Insurance Company for existing
Dominion contracts; it is now a Definity-owned insurer.
Travelers Insurance Company of Canada was renamed
Definity Insurance Company of Canada.
How to get a quoteNo standalone Dominion online quote was verified.
Contact a licensed broker for the current
Definity/Economical offering.
How to report a claimBefore the policy renews into the new arrangement,
report through 1-800-661-5522. For incidents after renewal,
use the Definity/Economical claims contact shown
in the renewal documents.
Digital account or appNo current Dominion-branded consumer app was verified.

Reading Coverage During the Dominion Transition

  • The 2026 ownership change does not itself change an in-force policy or coverage. Current protection is the coverage shown on the individual Dominion policy and endorsements.
  • Do not market historical Dominion collision, comprehensive, accident-forgiveness, rental or replacement-cost features as a new standalone product. At renewal, the broker should explain any Definity/Economical replacement terms.

Discounts on an Existing Dominion Policy

Discounts available will be based on the terms of your in-force policy. Please check with your broker for applicable renewal rates and renewal discounts.

How Dominion Claims Work During the Transition

How to file

If something happens BEFORE renewal, please call Travelers at 1-800-661-5522 to report the claim. If something happens on or AFTER renewal, please review the declaration page along with your renewal and file with Definity/Economical or follow the instructions from your broker as needed.

What you need

Policyholders should have their policy/claim number(s), incident information, and any documentation that their assigned adjuster may ask for, handy.

At this time, the transition website does not have a checklist for Dominion.

Email

You can contact them at anytime 24/7

Contact by phone

Feel free to contact the team by phone

Website

File a claim by visiting the Travelers website

About Dominion Car Insurance

Effective January 2, 2026, Definity Financial Corporation (“Definity”) acquired The Dominion of Canada General Insurance Company (“Dominion”) and the personal insurance business of Travelers Canada.

As a result, your insurance policies remain in force with the same coverage and terms until renewal. After your policy renews, it will belong to Economical/Definity. Your new Economical/Definity insurance policy may be different from your previous policies including your previous coverage, conditions, limits, and/or endorsements.

Dominion Car Insurance Pros & Cons

Below is a list of some of the major Dominion car insurance pros and cons taken from Dominion’s online reviews.

ProsCons
Competitive RatesRate Changes
Good Communication and
Customer Service
Claims Handling Feedback
Part of a Reputable Parent
Company
Communication with Claims Adjusters

What Other Insurance Products Does Dominion Offer?

Effective at renewal, any changes to coverage will be described in your renewal notice.

Dominion used to underwrite Travelers Canada-sold personal auto and property insurance policies. In January 2026, Definity acquired that business. These policies will remain in force until they are renewed and will then transfer to Economical/Definity.

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