Chieftain Auto Insurance

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First published on March 12, 2025

2 minute read

✎ Updated By Matthew Roberts on September 24, 2026

MyChoice follows a strict content review process designed to ensure reliable and unbiased information.

This page is for informational purposes only. MyChoice is not in any way related to the company referenced.

Chieftain’s Current Availability

Available in Canada?No, as a current standalone insurer.
Chieftain Insurance Company amalgamated with
The Dominion of Canada General Insurance Company
effective January 1, 2002, and continued as The Dominion.
Available in Ontario?No new standalone Chieftain offering was verified.
Old Chieftain references should be treated as legacy policies,
not a current quote option.
Direct, broker or
affinity distribution
Legacy broker-distributed brand/company.
Underwriting companyNo current Chieftain underwriting entity. The legal successor
was The Dominion of Canada General Insurance Company;
Dominion is now owned by Definity following the January 2, 2026
Travelers Canada transaction.
How to get a quoteNo current Chieftain quote is available. Ask a licensed broker
for a current insurer/product.
How to report a claimFor an existing legacy policy or pre-renewal Travelers/Dominion
file, contact the broker first and use the policy documents.
The transition guidance gives 1-800-661-5522 for claims before renewal.
Digital account or appNo current Chieftain consumer account or app was verified.

What Existing Chieftain Policies May Include

Collision, comprehensive, rental, accident-forgiveness and similar protection under a surviving legacy agreement may be provided by the endorsements in your policy. Please review your policy with your servicing broker/insurer for further information.

Are Chieftain Discounts Still Available?

Because Chieftain is not an insurer in its own right or a new-business brand, MyChoice could not verify whether Chieftain has a discount program.

Where Legacy Chieftain Policyholders Report a Claim

How to file

How should I report a claim?

Check the name(s) of the insurer(s) and claim reporting instructions on the latest declarations/renewal page(s) or contact your broker. Claims resulting from damages that occurred prior to renewal should be reported as described by Travelers Canada at 1-800-661-5522.

Claims resulting from damages that occur after renewal will be described in the renewal page(s) received from Definity/Economical.

What you need

There is no independent procedure from Chieftain. Be prepared to provide your policy number, loss information, and any other information/documentation required by your servicing insurer.

Email

You can contact them at anytime 24/7

Contact by phone

Feel free to contact the team by phone

Website

File a claim by visiting the Cheiftain (Travelers) website

About Chieftain Car Insurance

Chieftain no longer exists as a standalone Travelers subsidiary. The legacy Ontario brand’s separate legal company ended on January 1, 2002, when Chieftain Insurance Company merged into its parent, The Dominion of Canada General Insurance Company, and Dominion continued. Travelers later owned Dominion and used the Chieftain name. Definity Financial Corporation took over Dominion and Travelers Canada’s personal insurance business on January 2, 2026.

Descriptions of Chieftain/Travelers products are not always as reliable as your policy and current renewal information.

Your current Chieftain/Travelers policy will remain unchanged until the time of renewal. At that time, your policy will renew with Economical/Definity.

There may be changes to your policy, including your policy number, terms, limits, endorsements, and payment options at the time of your policy’s renewal.

Chieftain Car Insurance Pros & Cons



Online customers have written reviews describing the positive and critical aspects of Chieftain car insurance. Here are some themes from recent reviews. These may not necessarily represent the truth and do not necessarily reflect Chieftain’s current level of service.

ProsCons
Initial Low RatesFrequent Rate Increases
Immediate Rate Adjustments
for Convictions/Accidents
Poor Customer Service
Unexpected Policy
Cancellations
Difficult to Reach
Representatives

What Other Insurance Products Does Chieftain Offer?

Those of you with Chieftain policies need to review your policies as those benefits were not universal. Chieftain is known for some very good auto, home and condo policies in Ontario in the past including guaranteed replacement, 300% replacement, unlimited electronics, unlimited fine-art, condo assessments up to three times the limit, etc. Please review your policies. Check the Economical/Definity documents when you receive them as changes in benefits, limits, endorsements, etc. may be included.

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