Zenith Auto Insurance Options and Driver Discounts

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First published on March 13, 2025

2 minute read

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Zenith Auto Insurance Overview

FeatureDetails
Available in Canada?Yes. Zenith is Canadian-owned and offers
personal home and auto insurance through
agents and brokers.
Available in Ontario?Yes. Zenith lists its head office in Toronto and provides
an Ontario claims contact.
Direct, broker or
affinity distribution
Broker/agent distribution. Zenith says its products are
offered through Vertis Insurance Solutions Ltd. and
other agents and brokers.
Underwriting companyZenith Insurance Company, part of
Northbridge Financial Corporation.
How to get a quoteContact an insurance broker or agent that
represents Zenith; no direct consumer
quote engine is published on Zenith’s site.
How to report a claimCall Zenith/Northbridge’s 24/7 national
claims line at 1-888-709-3960 or email
ontarioclaims@nbfc.com for Ontario claims.
Digital account or appNo consumer digital account or mobile app is advertised on
Zenith’s current public site. Billing-card updates are
available online; policy service is primarily through the broker.

Zenith Coverage Details to Confirm With a Broker

  • Zenith confirms that it underwrites personal auto insurance, but its public site does not provide a detailed feature list.
  • Collision/comprehensive, accident forgiveness, rental vehicle, replacement cost, usage-based insurance, rideshare and EV-specific coverage or discounts are not confirmed publicly. Obtain the applicable coverage summary and wording from the Zenith broker.

Zenith Discount Availability Through Brokers

Ask the broker to explain all of the discounts included in the quote and tell you how to qualify for them. Zenith doesn’t publish a consumer discount schedule on its website.

Zenith Claim Reporting Details

How to file a claim

Your broker can assist with your claim. Claims should be reported as soon as possible by calling 1-888-709-3960, a national line available 24/7, or, in the case of claims occurring in Ontario, emailing Ontarioclaims@nbfc.com.

What you need

Before calling Zenith, make sure you have your customer and/or policy number, a comprehensive itemized list of your damaged or missing property, any supporting documentation such as photographs or videos, any written statements and contact numbers from witnesses and any other parties involved.

Email

You can contact them at anytime 24/7

Contact by phone

Feel free to contact the team by phone

Website

File a claim by visiting the Zenith (TruShield) website

About Zenith Car Insurance

Zenith Insurance Company offers home and auto insurance products marketed in Canada.

Zenith Insurance Company is a member of the Northbridge Financial Corporation family. Zenith products are sold by Vertis Insurance Solutions and other insurance brokers/agents.

Northbridge Financial Corporation is a subsidiary of Fairfax Financial Holdings that touts more than 200 years of Canadian insurance history in its marketing.

How Zenith’s Customer Reviews Compare to Other Insurance Companies

Insurance
Provider
Company’s
Online Rating
Zenith1.5/5
Travelers1.4/5
Economical2.2/5
Certas2.1/5
PC4.4/5
Source: Google Reviews, Trustpilot

Zenith Car Insurance Pros & Cons

The following points do not represent actual terms of insurance policies. This summary of Pros and Cons from Online Customer Reviews of Zenith for their car insurance was accurate as of the date/time shown.

ProsCons
Part of a Large Insurer
(Northbridge Insurance)
Frequent Hidden
Fees and Charges
Competitive RatesHigh Cancellation Fees
Good Customer Service

What Other Insurance Products Does Zenith Offer?

Zenith also underwrites personal auto and personal home insurance products. These products are available through Vertis Insurance Solutions and other insurance agents and brokers. Eligibility and coverage are dependent on the terms of the policy issued.

With over a decade in Canada’s insurance sector, Aren is a leading voice in the industry, providing thought leadership on auto insurance, underwriting innovation, and how technology is reshaping insurance.

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