MyChoice is in no way affiliated with this company; this page is for informational purposes only.
The General’s Availability Outside Canada
| Available in Canada? | No. The General describes itself as serving drivers across the United States and quotes by U.S. ZIP code. |
| Available in Ontario? | No. |
| Direct, broker or affinity distribution | U.S. insurance agency/direct distribution, with policies written through affiliated and unaffiliated underwriting partners; availability varies by state. |
| Underwriting company | The General Automobile Insurance Services, Inc. is the agency. The General-branded property-and-casualty products are underwritten by a member of Sentry Insurance Group; Texas may use Dairyland County Mutual or Old American County Mutual Fire Insurance Company. |
| How to get a quote | U.S. customers can enter a ZIP code online, use The General app or call an agent. No Canadian quote is available. |
| How to report a claim | U.S. policyholders can start or review a claim in The General mobile app; contact options are also available through the app/site. |
| Digital account or app | Yes, for U.S. customers. The app supports ID cards, payments, quotes, policy support and claim submission/tracking. |
The General’s U.S. Auto Coverage Options
- U.S. offerings include liability, collision and comprehensive coverage. Rental reimbursement may be added in eligible state/program quotes when collision or comprehensive coverage is selected.
- Optional roadside assistance is administered by Nation Safe Drivers and is not part of the insurance policy; benefits and availability vary by state.
- Canadian/Ontario statutory coverages, Canadian rideshare endorsements and Canadian EV discounts are not offered because The General does not sell Canadian auto insurance.
The General Discounts Vary by U.S. State
- Potential U.S. discounts shown by The General include multi-car, vehicle safety features and recent/prior continuous insurance; eligibility, savings and documentation vary by state and program.
- These are not Canadian discounts.
The General’s U.S. Claims Process
About The General Car Insurance
The General is a U.S. insurance agency and does not advertise Canadian-resident auto policies. Its quotes use U.S. ZIP codes, its SR-22 service follows U.S. state law, and its coverage is offered across 47 U.S. states. Canadians seeking a policy for a vehicle registered in Canada should compare Canadian-licensed insurers instead.
For most drivers, car insurance is an expensive bill that only comes in handy following an accident. This means that drivers want car insurance that is easy to research, at a low rate, and can cover them in the event of an accident. One insurance provider is The General Insurance.
The General traces its operating history to 1963 and is headquartered in Nashville, Tennessee. The General Automobile Insurance Services, Inc. is now a licensed agency subsidiary of Sentry Insurance Company following Sentry’s acquisition on December 31, 2024. It offers coverage across 47 U.S. states, but it does not have offices in most communities.
The General Car Insurance Pros & Cons
Online consumer reviews point out customer review themes for The General’s Car Insurance.
| Pros | Cons |
|---|---|
| Affordable Rates for High-Risk Drivers | Issues with Policy Accuracy and Fraud |
| Willing to Insure Drivers with Poor Driving Records | Limited Coverage Options |
| Easy Access to Basic Coverage |
What Other Insurance Products Does The General Offer?
Depending on the state and program, the choice of insurers and products will vary.
In addition to Auto Insurance, The General’s U.S. shopping site includes Renters, Motorcycle/ATV, Boat/PWC, Motor Home, Travel Trailer, Commercial Auto, Homeowners, Life, Health, and Pet Insurance offered through The General’s partner distributors.
Mexico Travel Auto Coverage is provided by The General’s partner product and is available where permitted to United States motorists traveling in Mexico.
Check the current quote flow to make sure that Insure.com, Hartville, or Progressive are providers before relying on them. The current Motorcycle page lists Dairyland as their partner.