Desjardins Home Insurance Plans, Discounts and Claims

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First published on October 17, 2019

2 minute read

✎ Updated By Vitalii Starov on September 24, 2026

MyChoice follows a strict content review process designed to ensure reliable and unbiased information.

Desjardins Home Insurance Snapshot

Available in Canada?Yes. Desjardins offers home insurance in Canada.
Available in Ontario?Yes, through Desjardins Agents and eligible online quote flows.
DistributionDirect online and through local Desjardins Agents in Ontario.
Underwriting companyDesjardins General Insurance Inc. for the
homeowners product reviewed.
How to get a quoteStart online or contact a local Desjardins Agent.
How to report a claimFile online, in the Desjardins Insurance Home-Auto app
or call 1-888-776-8343, 24/7.
Digital account or appOnline Services and the Desjardins Insurance
Home-Auto app support policy management and claims.

Home Insurance Protection Available From Desjardins

  • Homeowners insurance may cover the dwelling and belongings for common losses such as fire, theft, vandalism and certain sudden water damage, subject to policy wording.
  • Personal liability is included for covered unintentional bodily injury or property damage caused to others, up to the selected limit.
  • Optional water protection can address above-ground water, groundwater, sewer backup and overland flooding, depending on eligibility and the endorsements selected.
  • Separate options are available for homeowners, condo owners, tenants and cottages. Limits, exclusions and deductibles differ by policy type.

Desjardins Discounts for Ontario Homeowners

  • Desjardins advertises a Double Contract discount for eligible customers who insure both home and car.
  • Published home savings include claims-free, centrally monitored alarm and qualifying water-damage-prevention discounts.
  • Eligibility and the amount saved depend on the property, province, underwriting and policy details; savings are not guaranteed.

Starting a Desjardins Home Insurance Claim

How to file

In the event of an emergency, your safety comes first. Once you’ve ensured the safety of people, take reasonable measures to limit or prevent any further damage.

Call us at 1-888-776-8343.

Use the Home-Auto app.

File a claim via our website.

What to have ready

Substantiate your claim by providing photographs/videos; a detailed listing of damaged/lost items and available receipts/proof of ownership and police/fire report details where applicable.

Tell us about your property that was lost/damaged as well as policy/contact information and the date and circumstances of loss.

Email

You can contact them at anytime 24/7

Contact by phone

File a claim by visiting the Desjardins website

Website

File a claim by visiting the Desjardins website

Desjardins Home Insurance Ratings Compared

We use Google profiles of companies. If we are not able to verify the correct Google profile, we will not show one.

Please note that we use the company’s Google profile (or head office Google profile), not their local or banking Google profiles.

Insurance
provider
Company’s
Online Rating
Desjardins2.4/5
BCAA2.1/5
CIBC1.3/5
TD1.2/5
The Personal2.9/5
Source: Google Reviews, Trustpilot

Desjardins: A Brief History

Desjardins’ P&C arm, Société d’assurance des caisses populaires, was established in 1944.

Desjardins Group stems from the first caisse populaire created by Alphonse and Dorimène Desjardins in 1900 in Lévis, Quebec.

The former insurance company has evolved into Desjardins General Insurance which currently offers its home and auto insurance products to consumers either directly or through Desjardins Agents.

The actual underwriter of your insurance will be stated on your policy/product documents.

What Other Insurance Products Does Desjardins Offer?

Desjardins offers a variety of insurance products, including auto, recreational vehicle, pet, travel, life, and health insurance.

Availability, eligibility, and underwriters vary by product and by province.

Please review the terms and conditions of the policy or Desjardins’ product pages before purchase.

With over 7 years in the insurance industry, Matt focuses on home and life insurance, offering sharp analysis and insights on underwriting trends, coverage structures, and how market changes impact consumers.

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