Desjardins Home Insurance Plans, Discounts and Claims

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First published on October 17, 2019

1 minute read

Updated By Vitalii Starov on September 3, 2026

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Desjardins Home Insurance Snapshot

Available in Canada?Yes. Desjardins offers home insurance in Canada.
Available in Ontario?Yes, through Desjardins Agents and eligible online quote flows.
DistributionDirect online and through local Desjardins Agents in Ontario.
Underwriting companyDesjardins General Insurance Inc. for the
homeowners product reviewed.
How to get a quoteStart online or contact a local Desjardins Agent.
How to report a claimFile online, in the Desjardins Insurance Home-Auto app
or call 1-888-776-8343, 24/7.
Digital account or appOnline Services and the Desjardins Insurance
Home-Auto app support policy management and claims.

Home Insurance Protection Available From Desjardins

  • Homeowners insurance may cover the dwelling and belongings for common losses such as fire, theft, vandalism and certain sudden water damage, subject to policy wording.
  • Personal liability is included for covered unintentional bodily injury or property damage caused to others, up to the selected limit.
  • Optional water protection can address above-ground water, groundwater, sewer backup and overland flooding, depending on eligibility and the endorsements selected.
  • Separate options are available for homeowners, condo owners, tenants and cottages. Limits, exclusions and deductibles differ by policy type.

Desjardins Discounts for Ontario Homeowners

  • Desjardins advertises a Double Contract discount for eligible customers who insure both home and car.
  • Published home savings include claims-free, centrally monitored alarm and qualifying water-damage-prevention discounts.
  • Eligibility and the amount saved depend on the property, province, underwriting and policy details; savings are not guaranteed.

Starting a Desjardins Home Insurance Claim

How to file

Open the claim online, in the Home-Auto app or by calling 1-888-776-8343. For an emergency, protect people first and take reasonable steps to limit further damage when safe.

What to have ready

Provide the policy and contact details, date and circumstances, photos or video, a list of damaged or missing property, receipts or proof of ownership when available, and police or fire report details if applicable.

Email

You can contact them at anytime 24/7

Contact by phone

File a claim by visiting the Desjardins website

Website

File a claim by visiting the Desjardins website

Desjardins Home Insurance Ratings Compared

Google ratings use exact corporate or head-office profiles when one can be verified. A missing exact profile is shown rather than substituting a local branch or unrelated banking profile.

Insurance
provider
Company’s
Online Rating
Desjardins2.4/5
BCAA2.1/5
CIBC1.3/5
TD1.2/5
The Personal2.9/5
Source: Google Reviews, Trustpilot

Desjardins: A Brief History

Desjardins Group traces its roots to the first caisse populaire founded by Alphonse and Dorimène Desjardins in Lévis, Quebec, in 1900. Its property and casualty insurance operation began in 1944 as the Société d’assurance des caisses populaires.

The insurance business later became Desjardins General Insurance. Desjardins now distributes home and auto insurance through direct channels and Desjardins Agents, with the underwriting company identified in the product and policy documents.

What Other Insurance Products Does Desjardins Offer?

Desjardins also offers auto, recreational vehicle, pet, travel, life and health insurance products. Availability, eligibility and the underwriting company vary by product and province, so the product page and policy documents should be checked before buying.

With over 7 years in the insurance industry, Matt focuses on home and life insurance, offering sharp analysis and insights on underwriting trends, coverage structures, and how market changes impact consumers.

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