TD Home Insurance Options, Discounts and Claims

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First published on April 16, 2019

2 minute read

✎ Updated By Vitalii Starov on September 24, 2026

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TD Home Insurance: Quick Facts

FeatureAnswer
Available in Canada?Yes. TD Insurance offers home insurance across
Canada, subject to province and eligibility.
Available in Ontario?Yes.
DistributionDirect online and by phone, plus affinity rates
for eligible alumni and professional groups.
Underwriting companyThe policy may be underwritten by Security National,
Primmum, TD General or TD Home and Auto Insurance
Company; the policy identifies the insurer.
How to get a quoteStart a quote online or speak with a TD Insurance advisor.
How to report a claimStart in the TD Insurance app or call 1-866-454-8910.
Digital account or appMyInsurance and the TD Insurance app support
documents, billing, policy management and claims.

Standard, Enhanced and Optional TD Home Coverage

  • TD’s standard home coverage includes all-risks protection subject to exclusions, personal liability, additional living expenses and rebuilding-to-code coverage.
  • Enhanced coverage can increase limits for valuables and add features such as family coverage, eco-efficient rebuilding and claim forgiveness.
  • Optional add-ons include above-ground water damage, personal valuables, identity-theft recovery, personal umbrella and eligible home-sharing protection.
  • Coverage may be available only when underwriting requirements are met. Review the quote and policy wording for exclusions, limits and deductibles.

Ways Eligible TD Customers Can Save on Home Insurance

  • TD advertises online-purchase savings for eligible new customers and savings for qualifying TD banking, mortgage or Home Equity FlexLine relationships.
  • Home-and-car bundling and preferred rates for eligible alumni and professional groups may reduce the premium.
  • Claims-free savings vary by region and customer profile. The published percentages are averages or conditional offers, not guaranteed savings.

Reporting Home Damage to TD Insurance

How to file

To start a Home claim, please call 1-866-454-8910 or use the TD Insurance app. A Claims Advisor will review your loss and advise on next steps.

What to have ready

Prepare any receipts or proof of ownership, a list of missing/damaged items, photos/videos, name, contact details and policy number, the time and cause of the loss and if applicable, a police/emergency services report or details.

Email

You can contact them at anytime 24/7

Contact by phone

File a claim by visiting the TD website

Website

File a claim by visiting the TD website

TD Home Insurance Customer Rating Comparison

We use Google ratings only if we can verify the exact Google profile of the company. In practice, these are typically the head offices. Ratings from other profiles, for example relating to local branches, could be misleading. Where we cannot verify the correct profile, we have indicated Google ratings as being missing.

Insurance
provider
Company’s
Online Rating
TD1.2/5
BCAA2.1/5
CIBC1.3/5
Desjardins2.4/5
The Personal2.9/5
Source: Google Reviews, Trustpilot

“No exact/current profile” means that either the profile does not exist or it could not be verified according to our criteria.

For the purposes of this table, Google ratings apply only to the profile of the brand’s head-office/corporate entity, not profiles of local agencies/brokers.

Google ratings were verified as of August 27, 2026. The number of Google reviews and the rating are subject to change.

TD Insurance: A Brief History

TD Insurance is the home and auto insurance business of TD Bank Group.

The Toronto-Dominion Bank is the result of the 1955 merger of the Bank of Toronto, chartered in 1855, and The Dominion Bank, chartered in 1869.

Coverage is underwritten by Security National Insurance Company, Primmum Insurance Company, TD General Insurance Company, or TD Home and Auto Insurance Company as identified in your Policy Declarations.

Other Products Offered by TD Insurance

Certain products require an eligible Banking, Alumni, or Professional relationship. Product Availability, Underwriting, and Eligibility requirements apply.

For more of your insurance needs, TD Insurance also offers Life, Travel Medical, Auto, and Home Insurance products.

With over 7 years in the insurance industry, Matt focuses on home and life insurance, offering sharp analysis and insights on underwriting trends, coverage structures, and how market changes impact consumers.

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