How Long Does It Take to Receive a Life Insurance Payout?

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By <span>Matthew Roberts</span>
By Matthew Roberts

Updated on December 28, 2023

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By <span>Matthew Roberts</span>
By Matthew Roberts

Updated December 28, 2023

Visit author page

3 minute read

Article Contents
How Long Does It Take to Receive a Life Insurance Payout

Understanding the complexities of life insurance, particularly the timeline for receiving payouts, can be challenging. This article is designed to simplify and clarify the process, offering detailed insights into what beneficiaries should anticipate and the various factors that affect the timing of life insurance payouts.

Understanding Life Insurance Payouts

In 2022, Canada saw 22 million individuals covered by life insurance policies, collectively holding a staggering $5.5 trillion in coverage. During that year, insurers disbursed an impressive $16 billion in life insurance claims to beneficiaries. To many, life insurance is a crucial financial safety net designed to provide monetary support to revocable or irrevocable beneficiaries listed in the life insurance policy after the policyholder’s demise. The payout, often called the death benefit, is a sum intended to help beneficiaries manage financial obligations and maintain their standard of living.

Typical Timeline for Life Insurance Payouts

Although there isn’t a strict deadline for submitting a life insurance claim, filing it as soon as possible is advisable as it can speed up the payout process. In Canada, the timeframe for receiving a life insurance payout typically spans from several weeks to a few months, with most claims being resolved within 30 to 60 days post-submission. Nevertheless, this duration may differ depending on specific circumstances.

Why Can Life Insurance Payouts Be Delayed?

  • Policy Terms: Each life insurance policy has specific terms that dictate the payout process. For some, it’s shorter, while for others, it takes time. Understanding these terms is essential for beneficiaries.
  • Contestability Issues: If the death occurs within the contestability period, especially if caused by suicide, insurers may conduct a thorough review to check for misrepresentation or fraud.
  • Cause of Death: The cause of death can significantly impact the payout timeline. For instance, deaths resulting from natural causes or accidents may have straightforward claims. On the other hand, cases involving unlawful activities, like driving under the influence or the use of illegal substances, might necessitate further investigation.
  • Legal or Investigative Procedures: In cases of unnatural death or involvement in illegal activities, additional investigations may be required, prolonging the payout process.
  • Missing or Incomplete Documentation: The efficiency of the claim process heavily relies on the completeness and accuracy of the submitted documents, including the death certificate and policy details.
  • Insurance Company’s Procedures: Each insurer has its own set of procedures for processing claims, which can affect the speed of payouts.
Why Can't Life Insurance Payouts Be Delayed

Why Can Life Insurance Payouts Be Denied?

  • Policy Exclusions: If the policyholder passes away from an activity not covered by the policy, like skydiving, beneficiaries won’t receive a payout.
  • Policy Lapse: No death benefit is paid if the policy lapses due to unpaid premiums.
  • Fraud: False information on the insurance application can lead to reduced or denied payouts after an investigation.

Life Insurance Claim Process

  • Filing the Claim: Beneficiaries must initiate the claim process by submitting a completed claim form and the necessary documents. The process goes like this:
    • Download the claim form from the insurer’s website or request one from the insurer or agent if not online.
    • Fill in the form and select a payout option.
    • Attach a certified death certificate and valid ID to the form.
    • Per the insurer’s process, submit the form and documents online, by mail, or in person.
  • Review by the Insurer: Upon receiving the claim, the insurance company reviews the case, which may involve verifying the cause of death and the policy’s validity.
  • Payout: Once the claim is approved, the insurer processes the payout. Beneficiaries typically have options for how they receive the funds, such as a lump sum or installments.
Life insurance claim process

How is Life Insurance Paid Out to Beneficiaries?

Beneficiaries of life insurance policies can choose their preferred payout method. Most opt for a lump sum, receiving the entire death benefit in one full payment. Other available payout methods include:

  • Specific Income: The insurer pays the death benefit in installments, with the duration and amount based on the total benefit.
  • Lifetime Income: The death benefit can be converted into an annuity, providing lifelong, consistent payments.
  • Income for a Set Period: Regular payments are made for a specified time. If the beneficiary dies before the end of this period, the remaining payments go to a designated alternate beneficiary.
  • Interest Income: The death benefit is held in a savings account, generating interest payments until the beneficiary’s death, after which the original benefit is paid to a designated beneficiary.

Remember, although life insurance payouts aren’t subject to taxes, any interest accrued could incur tax liabilities. You can learn about it in detail in our article here.

The Bottom Line

Understanding the life insurance payout process is crucial for policyholders and beneficiaries. While most payouts in Canada are processed within a reasonable timeframe, being aware of potential delays and ensuring all documentation is in order can help expedite the process. Life insurance is more than just a policy; it’s a promise of financial security for your loved ones, and knowing how it works is a key part of that promise.

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